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MAIL MANAGER
 The Mail Manager option provides several ways
of managing the mail accounts you set up on your account.
NOTE: setting up your Mail Manager and mailboxes is
just half the job - the other half is configuring the
email program on your pc. See our Setting Up Your E-mail Accounts
for more details, and specific instructions on the most popular
email clients.
Creating New Mailboxes
Editing E-mail Accounts
How To Delete an E-mail Account
Sending and Receiving Mail
Creating Aliases - Forwarding
Creating
New Mailboxes
Mailboxes for individuals or groups can be set up
using the Mail Manager option. The number of mailboxes allowable
on your account depends on the package you purchased.
How To Create a New Mailbox:
Editing
E-mail Accounts
E-mail accounts can be set up to forward to other
mail accounts or to have automatic responses generated when
mail is received by the original account. Additionally, Mail
Manager allows you to delete e-mail accounts as well as change
passwords for e-mail accounts.
Note: The Mail Manager Change Password tool is different
from the Change Password Option that is available from the
Control Panel. This Mail Manager tool affects only the password
for the e-mail addresses specified. The Control Panel Option
affects the password for your account.
How To Edit an Existing E-mail Account:
- From the Mail Manager, select the desired
e-mail account listed under the heading Addresses on the
left-hand side of the screen. The Mailbox Options page displays
for the specified e-mail account.
- The Change Password and Delete options
are described in detail in the procedures that follow. Other
options on this page deal with forwarding e-mail that is
received by this account to other accounts. These options
are explained here:
- Forwarding the e-mail sent to the original
address to the same address on the specified server.
This is for normal mail processing and is the default
setting.
- Forwarding the e-mail sent to this address
to another address on the same, specified server. If
you select this option, you must also select the address
(es) from the list of possible e-mail accounts on the
server to which you would like to have the e-mail forwarded.
- Forwarding the e-mail sent to this address
to another address on a different server. If you select
this option, you must manually type the e-mail address
to which you are having mail forwarded in the text entry
box provided. This would be used if you had an existing
account with another service to which you would like
your mail forwarded.
- After selecting the appropriate mail forwarding
option, you may also manually type text in the auto-response
text entry box. If you choose this, be sure to select the
Autoresponse for mail to… option. Any text you type
in the space provided will automatically be sent to anyone
who sends e-mail to the address you are currently editing.
- After all edits are completed, click on the
Save button to apply the changes to the account. The message
"Done" appears on your screen.
- To return to the Mail Manager home, select
the Home link. If you would like to return to the main Control
Panel page, select the Control Panel link located in the
upper right corner of the top frame.
How To Change the Password of an E-mail Account:
- From the Mail Manager, select the desired
e-mail account listed under the heading Addresses on the
left-hand side of the screen. The Mailbox Options page displays
for the specified e-mail account.
- Select the Change Password for e-mail account
link. The Change Password page displays.
- Type the new password in the Input Password
and Re-enter Password fields. Be sure to type the password
exactly the same way in both fields.
- Select the Change button. A message displays
indicating the password has been changed.
- To return to the Mail Manager home, select
the Home link. If you would like to return to the main Control
Panel page, select the Control Panel link located in the
upper right corner of the top frame.
How To Delete an E-mail
Account:
- From the Mail Manager, select the desired
e-mail account listed under the heading Addresses on the
left-hand side of the screen. The Mailbox Options page displays
for the specified e-mail account.
- Select the Delete e-mail account link. A
confirm deletion message displays.
- If you are sure you would like to delete
the e-mail account, select the Delete button. A message
displays indicating the e-mail account has been deleted.
- To return to the Mail Manager home, select
the Home link. If you would like to return to the main Control
Panel page, select the Control Panel link located in the
upper right corner of the top frame.
Sending
and Receiving Mail
Sending and receiving mail is not executed in the
Control Panel. The mail tools and utilities available in the
Control Panel are merely ways of setting up mail accounts
and lists on the server on which your account resides.
To send or receive mail, use your normal mail
client configured to retrieve mail from, and send mail through,
your domain mail account.
For detailed instructions on how to set up your
mail client software, visit our Email Setup Section.
Creating Aliases - Forwarding
Email
You can use mail manager to set up mailboxes,
create aliases (box1 sends directly to box2), and even forward
mail off our server to be received somewhere else (like box@aol.com).
But there is one important exception:
Using mail manager, you can set up any of the following:
['--->' means 'forwards to']
box1 ---> box1
box1 ---> box1, box2 [both boxes get a copy]
box1 ---> box@aol.com
box1 ---> box1, box@aol.com
box1 ---> box2
box2 ---> box2, box@aol.com
BUT THIS PART WILL NOT WORK:
box1 -->box2 ---> box@aol.com [box1 forwards
to box2, which forwards to box@aol.com]
You have to do this:
box1 --> box2, box@aol.com [box1 forwards
to box2 and to box@aol.com]
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